Fixing “No Active Devices” in Find My Device: A Step-by-Step Guide

If you’ve ever misplaced your phone or tablet, the first step is to open Apple’s Find My iPhone app on another device connected to the same iCloud account.

But what if you see the message "No active devices found"?

This can be frustrating, but there are several steps you can take to fix this issue.

1. Make sure your other devices are connected to Wi-Fi: The first step is to check that all of your other devices are connected to a stable Wi-Fi network. If any of them are using cellular data, they may not appear in the Find My iPhone app.
2. Check that your devices are signed in to iCloud: All of your devices must be signed in to iCloud for them to appear in the Find My iPhone app. If you’re unsure, go to Settings on each device and tap iCloud to make sure it’s turned on.
3. Sign out and sign back in to iCloud: If none of the above steps work, try signing out of iCloud on all of your devices and then sign back in. This can sometimes reset things and fix any issues with the app.
4. Restart your devices: Sometimes a simple restart is all it takes to fix a problem. Try turning off all of your devices and waiting for a few minutes before turning them back on.
5. Contact Apple Support: If none of the above steps work, you may need to contact Apple Support for further assistance. They can help you troubleshoot any issues with your iCloud account or your devices.

Remember, fixing this issue quickly is key to finding your misplaced device. By following these steps, you should be able to resolve the problem and locate your phone or tablet in no time.