How to Fix Facebook Marketplace Messages Not Showing on Messenger

Facebook’s marketplace feature is a great tool for selling and buying items, but it can also be frustrating when messages from potential buyers don’t show up in your Messenger app.

Here are some tips to help you fix this issue:

  1. Check Your Notifications

The first thing you should do if you’re not receiving marketplace messages is check your notification settings. Go to the "Notifications" section of Facebook’s mobile app, and make sure that "Marketplace Messages" are turned on. If they are already on, try turning them off and then back on again to see if this resolves the issue.

  1. Check Your Facebook Page

If you’re still not receiving marketplace messages, it’s possible that there’s an issue with your Facebook page. Go to your page settings and make sure that "Contact and Messages" is enabled. This will allow potential buyers to send you a message directly from the marketplace.

  1. Check Your Messenger App Settings

If your notifications are on and your page settings are correct, there may be an issue with your Messenger app settings. Go to your app settings and make sure that "Marketplace Messages" are enabled. You can also try turning off all other notifications in the app to see if this resolves the issue.

  1. Contact Facebook Support

If none of these steps work, you may need to contact Facebook support for further assistance. They can help you troubleshoot the issue and provide additional solutions.

FAQs:

Q: Why aren’t I receiving marketplace messages on Messenger?

A: There could be an issue with your notification settings, page settings, or Messenger app settings. You may also need to contact Facebook support for further assistance.