How to Fix Facebook Two-Factor Authentication Code Not Received

Facebook’s two-factor authentication (2FA) requires users to provide an additional layer of protection for their accounts. However, sometimes users may receive the code but are unable to access their account. This article provides a step-by-step guide on how to fix the issue where the 2FA code is not received on time.

Step 1: Check Your Email and Phone Number

Check that the code is being sent correctly via email or phone number, depending on which you have selected during setup. Make sure your email or phone number is correct and that settings are up to date.

Step 2: Check Your Spam Folder

If the code is not received, it may be in the spam folder. Check both email and phone number and mark it as "not spam" so Facebook can send future codes more easily.

Step 3: Restart Your Device


A simple restart of your device can resolve issues with receiving messages.

Step 4: Contact Facebook Support

If none of the above steps work, contact Facebook support by going to the Help Center on Facebook and selecting "Need more help?" from the menu. Provide additional details and let them assist in resolving the issue and getting you back into your account.

Remember to always keep your email and phone number up to date so that Facebook can send codes easily in the future.