How to Fix Missing Cosmetics and Skins in Overwatch 2

If you’re a fan of Overwatch, you know how frustrating it can be when your favorite cosmetic or skin goes missing. Whether it was a seasonal event or a special promotion, losing access to these items can be heartbreaking. However, there are ways to fix this issue and get back the skins you love.

First, check for updates

One of the most common reasons why cosmetics and skins go missing is because they were removed from the game due to technical issues or bugs. To avoid this, always make sure to keep your game up-to-date with the latest patches and updates. This will ensure that you have access to all the content that was intended for you.

Restart the game

If an update did not resolve the issue, try restarting the game. Sometimes, simply closing and reopening the game can fix technical glitches and restore missing items. If you’re still having trouble, try deleting the game’s cache files to clear out any corrupted data that may be causing the problem.

Contact customer support

If none of these solutions work, it’s time to contact Blizzard Entertainment’s customer support team. They can help you troubleshoot the issue and provide further assistance if needed. In some cases, they may be able to restore missing items or offer a refund if the items were purchased as part of a bundle.

Don’t lose hope!

While it can be frustrating to lose access to your favorite cosmetics and skins, remember that Blizzard Entertainment is committed to providing their players with the best possible gaming experience. With a little patience and persistence, you should be able to resolve the issue and get back to playing Overwatch without missing out on any of your favorite content.