How to Fix Not Eligible on TikTok (4 Easy Steps)

TikTok is a social media platform that allows users to create and share short-form videos. However, some users may find that they are not eligible to access certain features on the app, such as live streaming or purchasing merchandise. If you find yourself in this situation, there are a few easy steps you can take to fix the issue.

Firstly, it’s important to check your eligibility requirements. Go to your profile settings on TikTok and select "Safety Center" to view your account status and see if there are any restrictions that may be preventing you from accessing certain features. For example, some users may be restricted from live streaming or purchasing merchandise due to age restrictions or other eligibility requirements.


If you have checked your eligibility requirements and are still unable to access certain features on TikTok, you can try clearing your cache and data. This can help resolve any technical issues that may be preventing you from accessing the app. To do this, go to your device’s settings and select "Apps & Notifications," then find the TikTok app and select "Clear Data."

If you have tried clearing your cache and data and still cannot access certain features on TikTok, updating your app can help resolve the issue. Go to the app store on your device and search for "TikTok" to download and install the latest version of the app. This will ensure that you are using the most up-to-date version of the app and may help fix any technical issues that may be preventing you from accessing certain features.

Finally, if none of the above steps work, contact TikTok support for further assistance. They will ask for some basic information about your account and may request additional details to help diagnose and resolve the issue. In the meantime, you can still use other features on the app, such as creating and sharing videos or browsing the "Discover" page.