Fixing Error Code 1001_1 in Honkai Star Rail: Step-by-Step Guide

If you’re experiencing error code 1001_1 while playing Honkai Star Rail, follow these steps to fix the issue:

Step 1: Check Your Device’s RAM

Check your device’s RAM by going to the settings menu and tapping on "About Phone." Look for the "Memory" or "RAM" section to see the amount of RAM installed. If your device has low RAM, consider upgrading it or downgrading the game’s graphics settings.

Step 2: Clear Your Device’s Cache and Data

Clear your device’s cache and data for Honkai Star Rail by going to the settings menu, tapping on "Apps & notifications," and then selecting "Honkai Star Rail."

Tap on "Clear data" and then "Clear cache."

Confirm that you want to clear the data and cache, and then restart your device.

Step 3: Update Honkai Star Rail to the Latest Version

Update Honkai Star Rail to the latest version by going to the app store, searching for "Honkai Star Rail," and tapping on "Update." If an update is available, tap on "Install" and wait for the update to complete.

Step 4: Contact Customer Support

If none of the above steps solve the issue, contact Honkai Star Rail customer support for additional assistance or troubleshooting steps.

FAQs

What is error code 1001_1 in Honkai Star Rail?

Error code 1001_1 indicates an issue with your device’s RAM, causing the game to crash or freeze.

How can I fix error code 1001_1 in Honkai Star Rail?

You can fix error code 1001_1 by checking your device’s RAM, clearing your device’s cache and data for Honkai Star Rail, updating the game to the latest version, or contacting customer support.