How to Fix Can’t Activate PS4 as Primary PSN Account

If you’re trying to activate your PlayStation 4 as your primary account on your PlayStation Network (PSN), but keep getting the message "can’t activate PS4 as primary PSN account," don’t worry, we’ve got you covered. Here are some easy steps you can follow to fix the issue and get your PS4 up and running:

Step 1: Check Your Internet Connection

The first thing you need to do is make sure that your internet connection is stable. A weak or slow connection can cause problems with activating your PS4 as your primary account. You can test your internet speed by visiting a speed test website like

Step 2: Log

In to Your Account on Another Device

If you’re having trouble activating your PS4, try logging in to your account on another device like a laptop or smartphone. This will allow you to reset your password and activate your PS4 as your primary account from a different device.

Step 3: Check for Updates

Make sure that your PlayStation 4 is up to date with the latest firmware. Outdated firmware can cause issues with activating your PS4 as your primary account.

You can check for updates by going to Settings >

System >

Console Info > Update System Software.

Step 4: Contact Sony Support

If none of the above steps work, you may need to contact Sony support. They can help you troubleshoot the issue and provide additional assistance if needed.

In conclusion, fixing the "can’t activate PS4 as primary PSN account" message is easy and straightforward. By following these simple steps, you should be able to get your PS4 up and running in no time. If you have any further questions or concerns, don’t hesitate to reach out to Sony support for assistance.