How to Fix Oops! We could not find matching credentials on Snapchat

Are you tired of getting "Oops!

We couldn’t find matching credentials on Snapchat"?

If so, you’re not alone. This error message can be frustrating and confusing for users. In this article, we will explore some common reasons why this error occurs and offer tips to fix it.

One of the most common causes of this error is a misconfigured Snapchat account. If your account information is incorrect or missing, Snapchat will not be able to match your credentials. To fix this issue, double-check that your email address and password are correct and complete.

Another cause of this error is a network connectivity issue. If your internet connection is slow or unstable, Snapchat may not be able to connect to the server. In this case, try resetting your router or switching to a different network.


If you have tried these solutions and are still experiencing issues, it’s possible that your Snapchat account has been hacked. If you suspect that your account has been compromised, immediately change your password and enable two-factor authentication. This will help prevent further unauthorized access to your account.

In conclusion, there are several reasons why “Oops!

We couldn’t find matching credentials on Snapchat” error may occur. By following the tips mentioned in this article, you can easily fix this issue and get back to using Snapchat without any interruptions. Remember to always keep your account information up-to-date and secure to avoid such issues in the future.