How to Fix Roblox 2-Step Verification Not Sending

Are you having trouble with your Roblox 2-step verification (2SV) code not showing up in your messages? This issue can be frustrating, especially if you rely on 2SV for added security. In this article, we’ll go through some common causes and solutions to help you fix the problem.

Firstly, make sure that your phone is connected to a stable network connection. If you’re experiencing connectivity issues, try switching to a different carrier or using a wired internet connection. Additionally, check if the Roblox app is up to date on your phone. Outdated apps can cause various problems, including 2SV not working correctly.

If you’ve verified that your device and network connection are functioning properly, it’s possible that the issue lies with your account settings. Go to your account settings and check if your email address is listed as the primary one for 2SV codes. If it isn’t, change it and try again. Additionally, double-check that you have entered the correct phone number and country code when setting up 2SV.


If none of these solutions work, contact Roblox customer support. They may be able to help you troubleshoot the issue or provide additional guidance on how to fix it.

In conclusion, there are several common causes and solutions for when your Roblox 2-step verification code is not showing up in your messages. By following these steps, you can quickly resolve the issue and maintain the added security provided by 2SV. Remember to regularly check your network connection and update your apps to avoid any future problems.